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Service Centre

Neezy Pty Ltd is the ONLY factory approved and factory trained 5th Element Service Centre in the southern hemisphere so if you want the most up-to-date and informed technician working on your shock then send it to us.

We can supply any external parts, springs, mounting kits, decals and air can seals. Just call 0418 771 583 to order.

The most common problems we see with the Progressive shocks are depressurised shocks, platform valve failure and aeration or loss of oil. Reservoir air pressure must be kept above 50psi. Other than checking the air pressure most other problems involve having the shock rebuilt.

Visit our Customer Service page for some answers to frequently asked questions or email us your tech question.


5th Element® Air Setup Guide

5th Element® Coil Setup Guide

5th Element Dimensions

Service Charges

All prices include GST but exclude shipping. Prices subject to change without notice.

5th Element Coil


5th Coil Full Service - Strip/Clean/Inspect/New Seals & Oil - details


Add..... New Bushes

$8.50 each

Add..... New Spring, Steel


Add..... 5th Coil Mounting pin (stainless steel through axle) - rarely required

$20.00 each end

Add..... 5th Coil Mounting kit (stainless steel through axle and alloy spacers)

$40.00 each end


5th Element Air


5th Air Full Service - Strip/Clean/Inspect/New Oil & Air Seals - details


Add..... New Heim Joints

$12.00 each

Add..... 5th Air Mounting kit (stainless steel through axle with spacers and o-rings) - rarely required

$40.00 each end


Delivery Charges


5th Element Air shock - Express Post within Australia (normally 1 day service)


5th Element Coil shock - Express Post within Australia (normally 1 day service)


Shipping outside Australia



Want to get some work done on your 5th Element? - Not sure how to proceed? Click here.


To avoid delays, send a completed Service Form back with your shock now.

Service Form

Got more questions? Email us.


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